Brawlcade

Support

Something not working, or a question about a purchase? Email brawlcade-app@pxkiln.com. We usually reply within two working days.

Common questions

I bought something but didn't get it

Close and reopen the game: unfinished purchases are delivered on the next launch. If it is still missing, open Settings › Restore purchases.

I got a new phone. How do I get my purchases back?

Sign in with the same Apple ID, then open Settings › Restore purchases. Remove Ads, the Starter Pack and the fighters and items in it come back. Gems you already spent cannot be restored.

Where is my progress saved?

Only on your phone. There is no account, so deleting the app also deletes your gold, gems and cage level.

How do I stop ads?

Buy Remove Ads in the Shop. You can also turn off ad tracking in iOS Settings › Privacy & Security › Tracking.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Contact

Email brawlcade-app@pxkiln.com. Please include your iPhone model and iOS version.